The platform activation fee is non-refundable once platform access has been provisioned. Once an account is activated and login credentials are issued, the service is considered delivered.

The monthly platform license fee maintains active access to the system and infrastructure. Participants may cancel their subscription at any time in accordance with the Terms and Conditions. Cancellation will stop future billing but does not entitle participants to refunds for fees already paid.

The following fees are non-refundable once platform access has been provisioned:

• Platform activation fees

• Monthly license fees

• Platform setup or provisioning fees

• Any additional system or service charges

Refunds are not provided for unused services, early cancellation, or failure to utilize the platform after access has been granted.

Participants may cancel their monthly platform access only by submitting a cancellation request through the contact form available at mobilvoicedrops.com. Cancellation requests must be submitted at least seven (7) calendar days prior to the next scheduled billing date. Failure to provide the required notice will result in the automatic renewal of the subscription for the subsequent billing cycle, and the Participant will remain fully responsible for all associated charges. No exceptions or prorated refunds will be provided.

Cancellation requests submitted through any other method, including but not limited to email, text message, or verbal communication, will not be considered valid and will not be processed.

Upon valid cancellation, access to the platform will remain active through the end of the current billing period, after which access will be suspended.

Participants who reinstate access within ninety (90) days of cancellation may resume monthly billing without an additional activation fee, at the Company's sole discretion. Reinstatement after ninety (90) days will require completion of a new setup process and payment of the activation fee at the then-current rate. Participants may also pause their account once per calendar year without incurring a reactivation fee.

All fees are non-refundable once charged, including but not limited to activation fees, monthly subscription fees, platform provisioning fees, and message delivery charges.

By enrolling, Participants expressly agree not to initiate or pursue chargebacks, disputes, or payment reversals with their financial institution or payment processor for valid charges. In the event of a dispute or chargeback:

• Access to the platform may be immediately suspended or terminated without notice

• The Company reserves the right to dispute the claim using account records, usage data, and this Agreement

• The Participant may be held liable for all resulting damages, fees, and administrative costs

Participants agree to contact the Company directly to resolve any billing concerns prior to initiating a dispute.

If enrollment is made on behalf of a business entity, the individual completing the registration personally guarantees all payment obligations and agrees to be jointly and severally liable for all charges incurred under this Agreement.

Failure to make payment when due constitutes a material breach.

In the event of non-payment, chargeback, or breach, the Company reserves the right to pursue all lawful remedies. The Participant agrees to be responsible for all costs of collection, including but not limited to:

• Collection agency fees

• Administrative costs

• Court costs

• Reasonable attorneys' fees

Outstanding balances may be assigned to a third-party collections agency without further notice.

Any dispute arising out of or relating to this Agreement shall be resolved exclusively through binding arbitration and not in court, except where prohibited by law. Participants waive any right to a jury trial and agree not to participate in any class action proceeding. This Agreement shall be governed by the laws of the Company's state of registration.

By using the platform and enrolling in the platform, the Participant:

• Authorizes recurring billing for applicable monthly platform access fees

• Acknowledges and agrees to all terms outlined herein

• Accepts responsibility for activation fees, monthly platform access fees, platform provisioning fees, message delivery charges, and any other applicable charges incurred through use of the platform unless properly canceled in accordance with this policy